Hi, I’m Rachel
If you want to increase sales, maximize every customer interaction, and increase customer retention - you my friend, are in the right place.
With 13+ years of luxury retail sales and management experience, I bring my frontline knowledge from working on the sales floor, proven techniques and strategies to boost sales, and tools to train teams to sell with enthusiasm and excitement.
Let’s take the guesswork out for you!
I get it, sales feels salesy.
And it doesn’t have to be that way! In retail settings, it’s not uncommon to see staff members afraid to sell because they were never taught how to effectively sell.
And chances are:
✓ Your team equates selling in general with being pushy
✓ You’re busy running your store and don’t have time to train
✓ Your team is unmotivated to put in the effort to succeed
The result is decreased customer loyalty and retention, poor customer satisfaction, customers walking out the door empty-handed, and a decrease in quality sales performance.
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My Values
INTEGRITY
A sale should never be made just to make money. Doing the right thing, taking care of people, and staying true to our word regardless of the outcome.
GROWTH
It is important for businesses to stay up-to-date on the latest sales strategies and techniques in order to be successful.
COMMUNITY
Business was built to serve others. There is so much power in getting to know those around you and positively influencing their lives for the better.